Avenora

Terms of Service

Effective date: September 3, 2026

These Terms of Service govern access to and use of the Avenora website and related services. By using the website, you agree to these terms.

1. Avenora services

Avenora provides an online storefront for home, garden, kitchen, bathroom and related lifestyle products, together with account, shopping, customer-support and marketing features.

2. Accounts

You are responsible for providing accurate information, keeping account credentials secure, and promptly notifying Avenora of suspected unauthorized access. We may restrict or suspend access where reasonably necessary to protect users, the service or comply with law.

3. Product information and availability

We aim to keep product descriptions, images, prices and availability accurate. Minor differences may occur because of display settings, manufacturing variation or product updates. Availability may change without notice.

4. Orders and payments

An order is not final until it is accepted and the applicable payment process is completed. Taxes, shipping charges and delivery terms may vary by destination and will be shown or communicated where applicable.

5. Shipping and returns

Shipping and return information is available on Avenora's published Shipping and Returns pages. Those policies form part of these Terms where applicable to an order.

6. Intellectual property

Avenora branding, website design, original text, graphics and other protected materials may not be copied, reproduced or used commercially without permission, except where applicable law allows it.

7. Acceptable use

• Do not misuse the website, interfere with its operation or attempt unauthorized access.
• Do not use automated means to abuse, overload or circumvent security controls.
• Do not use Avenora services for unlawful, fraudulent or deceptive activity.

8. Third-party services

Avenora may use or link to third-party services, including social media, payment, analytics, hosting and commerce providers. Their own terms and privacy policies may also apply when you interact with those services.

9. TikTok integration

Where Avenora connects an authorized TikTok account, the integration may be used to manage Avenora's own organic social-media content and to read permitted account or content performance data. Use of TikTok services is also subject to TikTok's applicable terms, platform policies and developer requirements.

10. Privacy

Our handling of personal information is described in the Avenora Privacy Policy.

11. Disclaimer and limitation

The website is provided on an as-available basis. To the extent permitted by law, Avenora is not responsible for indirect or consequential losses arising from use of the website. Nothing in these Terms limits rights that cannot legally be excluded.

12. Changes

We may update these Terms when our services, policies or legal requirements change. The effective date above identifies the current version.

13. Contact

Questions about these Terms may be submitted through the contact options published on the Avenora website.