CUSTOMER CARE

Returns

Return eligibility and the applicable return window depend on the product and the purchase channel. Before buying, review the return terms shown on the secure Avenora listing used for checkout.

Need help?

If an item arrives damaged, incorrect or materially different from the listing, contact Avenora through the order channel with your order details and clear photos so the issue can be reviewed.

Refunds

Approved refunds are issued through the original payment method and purchase platform.